Terms of Service

These Terms of Service (“Terms”) govern your use of the Business Valuation service (“Service”) provided by CBS Business Brokers Pty Ltd(ABN 60 636 852 027), trading as CBS Business Brokers & Advisory (“CBS”, “we”, “us”, “our”).

Registered Office: Level 21, 207 Kent St, Sydney NSW 2000
Contact: info@cbsbrokers.com.au

1. Acceptance of Terms

By accessing or using the Service, creating an account, or purchasing a valuation, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service. We recommend you read these Terms carefully before proceeding.

2. Description of Service

The CBS Business Valuation provides a professional opinion on the readiness and potential valuation of your business. The valuation evaluates key factors including financial performance, market position, operational structure, and growth potential.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify CBS immediately of any unauthorised use of your account.

4. Payment Terms

All fees are quoted and payable in Australian Dollars (AUD) and are inclusive of GST. Payment is processed securely via Stripe. Full payment is required before work on your assessment commences. CBS reserves the right to update pricing at any time; however, any price changes will not affect orders already placed and paid for.

5. Refund Policy

• •Full refund: Available within 48 hours of payment, provided work on the valuation has not yet commenced.
• •No refund: Once the completed assessment report has been delivered to you, no refund is available.
• •Partial refund: In circumstances where work has commenced but not yet been delivered, a partial refund may be provided at the sole discretion of CBS.

6. Fast Track Delivery

Standard delivery for valuations is within 5 business days of receiving all required information and documentation. Where a Fast Track option is selected and paid for, CBS will use best efforts to deliver the valuation within the expedited timeframe. However, Fast Track delivery timeframes are targets only and are not guaranteed. CBS will not be liable for any delay in delivery.

7. Intellectual Property

CBS retains all intellectual property rights in its assessment methodology, templates, frameworks, and proprietary processes. You retain ownership of all data, documents, and information you provide to CBS. The delivered assessment report is licensed to you for your personal and internal business use only and may not be reproduced, distributed, or shared with third parties without prior written consent from CBS.

8. Confidentiality

CBS treats all information provided by you as strictly confidential. We will not share, disclose, or distribute your business information to any third party without your express written consent. A formal Non-Disclosure Agreement (NDA) is available upon request and can be executed prior to the commencement of the valuation. CBS staff and contractors involved in the valuation process are bound by confidentiality obligations.

9. Limitation of Liability

The valuation constitutes a professional opinion only. It does not constitute financial, legal, or tax advice. CBS does not hold an Australian Financial Services Licence (AFSL), and the valuation is not a financial product.

To the maximum extent permitted by law, CBS's total liability arising out of or in connection with the Service is limited to the amount of the fee paid by you for the valuation. CBS is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Assessment Fee Credit

If, following your valuation, you engage CBS to act as your broker for the sale of your business, the valuation fee paid will be credited in full toward the engagement fee. This credit is valid for 12 months from the date of payment of the valuation fee and is not transferable, redeemable for cash, or applicable to any other CBS service.

11. Data Retention

CBS will retain your personal information and assessment data for a period of 7 years from the date of the valuation, unless you request earlier deletion (subject to any legal or regulatory obligations requiring retention). After this period, data will be securely destroyed.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and any courts of appeal therefrom.

13. Dispute Resolution

In the event of a dispute arising out of or in connection with these Terms or the Service, the parties agree to the following resolution process:

1. Negotiation: The parties will first attempt to resolve the dispute through good-faith negotiation within 14 days of written notice.
2. Mediation: If negotiation is unsuccessful, the dispute will be referred to mediation administered by a mutually agreed mediator in Sydney, NSW.
3. Court proceedings: If mediation fails to resolve the dispute within 30 days, either party may commence proceedings in the courts of New South Wales.

14. Amendments

CBS reserves the right to amend these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Service after any amendments constitutes your acceptance of the updated Terms. For material changes, we will endeavour to provide reasonable notice via email or through the Service.